I’ve said before how important it is to keep an office manual (especially when you work with a lot of volunteers who turn over with some regularity as in a church setting). But why restrict yourself to just a binder hard copy/Word document? Why not provide video resources that explain step-by-step how to be a board member or how to deposit the offering?
Camtasia is the tool you need in your toolbox. Affordable and you can incorporate your PowerPoint presentation in it. Camtasia will record your mouse movements over your screen while you voice annotate. Your brand new church treasurer can follow along and return to the video even after the previous treasurer moved away.
Wouldn’t that make your QuickBooks usage more stable? Improve volunteer and paid employee morale? Increase confidence and increase the bottom line?
PS: While you’re there, grab SnagIt as well, powerful screen capture tool if you need somebody else to see exactly what you are looking at.

